ERP and Ecommerce: The Perfect Match

Nov 01, 2024By Chermaine Almasol

CA

The world of retail is changing. The internet has made it easier than ever for consumers to shop from their homes and Ecommerce.

It All Starts with Data

One of the most important things to remember about ERP is that it is first and foremost a data management tool, which means that you can use it to collect and store information about your business.

This is essential for making smart business decisions because it allows you to quickly access important information on demand.

ERP also helps with organizing and analyzing data so that you can make better use of it in your everyday operations. When it comes to Ecommerce, this might mean using ERP software to:

  • Manage inventory more effectively (and reduce wastage)
  • Boost customer service by responding quickly when one of your customers has an issue or question.

ERP is the Key to Seamless Integrations

ERP systems have a wide variety of features that can be customized to meet your needs. These systems are built on a structure that makes it easy to integrate with a wide variety of 3rd party logistics providers.

ERP Systems Help You Optimize Your Business Processes


ERP systems can help you automate business processes, reduce errors, and improve your customer experience.


ERP systems can also help you increase productivity. Everyone wants to get more done in less time and with fewer resources. ERP solutions are designed to support this goal by helping you manage multiple aspects of your business in one place and presenting real-time data so you can make informed decisions quickly.


Above all else, ERP systems help companies increase customer satisfaction by improving the overall quality of their products or services while also reducing costs associated with poor service delivery.

Retailers who Sell Via Multiple Channels Can Gain Better Visibility into Inventory with ERP


Because ERP is so versatile, you can use it to gain better inventory visibility across all channels. The system helps businesses track and manage their sales across multiple channels—and provides a view into the inventory that's available in real-time.


Inventory visibility is extremely important for retailers who sell on multiple channels, because they need to know what they have in stock at any given time. They also want to know if there are enough products available for fast shipping or immediate pickup by customers. With ERP technology, you can use tools like data analytics and business intelligence to make sense of your data and get a clear view of what's going on with your product inventory.

ERP Enables Seamless Integration with 3rd Party Logistics in Order Fulfillment


If you are looking to manage your inventory and fulfill orders, ERP can help you do so as well. As mentioned previously, ERP allows for seamless integration with 3rd party logistics providers. This means that when you sell a product on Amazon FBA or another ecommerce platform, your ERP system will immediately update its inventory status to reflect this sale. The same goes for managing shipments: if an order is picked up by a carrier and sent out to the customer, it will be immediately recorded in your ERP system.


In addition to these features that enable seamless integration with 3PLs and other ecommerce platforms, there are many more ways in which an efficient ERP solution can benefit your company's supply chain processes related to inventory management and fulfillment. Whether it's using automated purchasing tools or using a warehouse management system (WMS), having access to all of this data helps streamline every aspect of running an enterprise-scale business—especially one involved in both manufacturing and retailing goods through multiple distribution channels like Amazon FBA (Fulfillment by Amazon).

An ERP system can provide you with insight into your inventory, processes, and more so that you can improve your ecommerce business


If you’re an ecommerce business owner, then it’s likely that you have a lot on your plate. You need to run the business and keep up with the demands of customers. But what if there was a way for your ERP system to help you understand where your inventory is, how much of it you have, and how long it will take to get more? That would be great!


ERP can also help you understand how long it takes to fulfill orders so that when your customer service and support needs increase for some reason (for example, during the holiday season), then at least part of this problem has already been solved because ERP already knows how long each step in the fulfillment process typically takes.

Conclusion


If you’re in the retail business, then you know what it’s like to have multiple channels through which orders flow. ERP can help you streamline your order fulfillment process by integrating seamlessly with 3rd party logistics providers, and providing real-time visibility into inventory levels. When used with an integrated Ecommerce system, ERP becomes a powerful tool for increasing efficiency and reducing costs.