01What is Parsimony Chat?
Parsimony Chat is our self-serve AI chat and voice agent product at chat.parsimony.com. You sign up, upload documents or paste your website, and the bot maps the content and answers on your site; every package also includes an AI voice agent. Three packages: Kick-Off $97, Growth $197, Agency $497 a month, each with a 15-day free trial and no credit card required.
02Which package should I pick?
Kick-Off ($97) is 1 chat agent, 500,000 characters of knowledge base, 1 voice agent, 100 messages a month, and 1 user, for setting up and testing. Growth ($197) is 5 chat agents, 2,000,000 characters, 1 voice agent, 1,000 messages, 5 users, plus integration access, API and webhooks, and Meta integrations; it is the most popular. Agency ($497) is 20 chat agents, 10,000,000 characters, 5 voice agents, 10,000 messages, 20 users, and 24/7 support. Start on the smallest package that fits and change it inside the app.
03How does the 15-day free trial work?
Every package starts with a 15-day free trial at chat.parsimony.com. No credit card is required to start; nothing is taken at signup. Cancel inside the app before the trial ends and you are not billed. Keep it, add a payment method, and the package bills monthly after the trial, until you cancel inside the app.
04What do characters and messages mean?
Characters are knowledge-base capacity: the amount of text you upload or paste for the bot to learn from (500,000 on Kick-Off, 2,000,000 on Growth, 10,000,000 on Agency). Messages are the monthly message allowance (100, 1,000, and 10,000).
05How do voice minutes work?
Each package includes free AI voice-call minutes: 10 on Kick-Off, 20 on Growth, 50 on Agency. Additional voice minutes bill inside Parsimony Chat.
06Does Parsimony Chat do voice as well as chat?
Yes. Every package includes an AI voice agent: 1 on Kick-Off and Growth, 5 on Agency. The chat agent answers on your website; the voice agent answers calls. Both learn from the same knowledge base.
07What if we need custom integrations, an ERP-connected agent, or white-label at scale?
Those are larger deployments, scoped and quoted separately. Start the trial if you want to see the product first, or call +1 (307) 284-5523 and we scope it on the first call.
08How does Parsimony Chat relate to Automate and Cloud ERP?
Parsimony Chat is the agent layer: the chat and voice agents that answer first. Parsimony Automate is the CRM and marketing product, self-serve at $57 / $199 / $497 a month with a free trial on every plan (30 days on Startup, 7 on Professional and Premium). Cloud ERP is managed ERPNext on Frappe Cloud, custom-quoted. Use one or all three.