Agents — AI voice agents
An AI voice agent for business.
Every call answered.
Every lead kept. It picks up your inbound line on the first ring, asks the questions you would ask, books the appointment, transfers a person when your rules say so, and writes the whole call to your CRM. A voice agent is included in every Parsimony Chat package — 1 / 1 / 5 agents with 10 / 20 / 50 free minutes — from $97 a month, 15-day free trial.
No credit card required
- Inbound calls · 24/7
- Books into your calendar · logs to your CRM
- In every Parsimony Chat package · from $97 a month
Talk to a person first: +1 (307) 284-5523, Mon–Fri.
01 — How a call is handled
What happens in the pause after the phone rings.
A voice agent is a loop, not a recording. The caller speaks, the words become text, the agent decides what to say from the brief you gave it, it uses your tools, and the reply is spoken back. Six steps, every call.
- 01
The phone rings on your number
Calls arrive on the number you already publish. Your carrier forwards the line to the agent, or we port the number, or we add a new one for a campaign. Callers dial what they always dialled.
- 02
Speech becomes text
The caller's words are transcribed as they speak. The agent does not wait for a full sentence and it does not play a menu. There is no 'press one'.
- 03
The agent decides what to say
A script for your business, plus the facts you gave it: hours, services, service area, the prices it may give, and the questions you want asked. It stays inside that brief.
- 04
It uses your tools mid-call
Checks the calendar and books the slot. Writes the caller, the reason, and the outcome to your CRM. Transfers to a person when your rules say so. Sends a text confirmation.
- 05
Text becomes speech
The reply is spoken back in a natural voice, in the caller's language where configured. The whole loop runs in the pause a person would take to think.
- 06
You get the record
Every call ends with a transcript, a summary, and a CRM entry. Missed nothing, wrote everything down.
02 — Sample script
A service call, written out.
This is a written sample, not a recording. The business and the caller are invented; the shape of the call is what we build for you. Note what the agent does not do: it does not guess a price, and it does not leave the caller without a next step.
Sample script — plumbing company, weekday afternoon
- Caller
Hi, my water heater is leaking. Is anyone available today?
- Agent
I can help with that. Is the water coming from the tank itself, or from a pipe or fitting above it?
- Caller
From the bottom of the tank.
- Agent
Then a technician should look at it today. Is the heater at the address on file for this number, or somewhere else?
- Caller
Same address. How soon can someone come?
- Agent
I have a two-to-four this afternoon or a first-thing slot tomorrow. Which do you want?
- Caller
Today, two to four. What does the visit cost?
- Agent
The diagnostic visit has a set fee. I will put it in your confirmation text so you have it in writing, and the technician confirms any repair price before starting work.
- Caller
OK, that works.
- Agent
Booked for today between two and four. You will get a text in a moment. If the leak gets worse, shut the cold-water valve on top of the tank and call this number back. Anything else?
- Caller
No, thanks.
- Agent
Thank you. We will see you this afternoon.
After the call
- Appointment written to the calendar
- Caller, address, and issue logged to the CRM
- Confirmation text sent with the visit fee
- Transcript and summary saved
Your script is written from your real calls. Bring ten recordings, or ten memories of them, to the demo.
03 — What the agent does
Six jobs, written down.
Each of these is a tool we wire, test, and hand over. The list is the scope of the build, and it is also the scope of the quote.
- 01
Answers on the first ring, at any hour
Nights, weekends, lunch, and the days the front desk is out. Every call is answered by the same script with the same manners.
- 02
Asks your qualifying questions
You decide what a good lead sounds like. The agent asks those questions in a conversation, not a form, and scores the answer.
- 03
Books straight into the calendar
Reads real availability, offers real slots, and writes the booking. Reschedules and cancellations work the same way.
- 04
Transfers when a person should take it
Warm transfer to a named person or a department when the caller asks for one, when the issue is urgent, or when the agent is not sure. Your rules, written down.
- 05
Writes to your CRM and ERP
Contacts, notes, tags, and follow-up tasks land in Parsimony Automate or the CRM you already run (integration access on Growth and Agency). ERP-connected agents are a larger deployment, scoped separately.
- 06
Speaks the caller's language where you need it
The agent can be configured for languages other than English. For a scoped deployment, tell us which ones you need and we confirm them in writing.
Have these ready before the build call and the script writes itself: the number and the carrier, the ten questions callers ask most, the calendar the bookings go to, the CRM the notes go to, who gets a transfer and when, and your hours. If you do not know the ten questions, the first week of transcripts will tell you.
Where it fits
Lead intake from ads
- Answer every call an ad generates, including after hours
- Ask the qualifying questions you would ask
- Book discovery calls onto the right person's calendar
- Log the source, the answers, and the booking in the CRM
Customer service by phone
- Order status and shipping questions read from the ERP
- Hours, location, and service-area questions
- Return and exchange requests started on the call
- Anything else routed to a person with the context attached
Appointment booking
- Consultations, service visits, and estimates
- Text and email confirmations sent automatically
- Reschedules and cancellations handled by voice
- Written to Google Calendar or the calendar you already use
04 — Self-serve vs. scoped
Set it up yourself, or have it built. Both are on the table.
Parsimony Chat hands you the voice agent, the knowledge base, and the integrations, with a free trial to prove it on your own line. A scoped deployment is the same agent set up, tested, and wired into the CRM and ERP you run, by people who run those systems for a living.
| Question | Parsimony Chat, self-serve | Scoped deployment |
|---|---|---|
| Who writes the call script | You, inside Parsimony Chat, from the documents you upload | We do, from your answers and your real calls |
| Who connects the calendar and CRM | You: scheduling access is in every package; integrations, API, and webhooks on Growth and Agency | We do, and we test it with live bookings |
| Who tests the edge cases | You, during the 15-day free trial | We do, with a written test list you sign off |
| What happens when the script is wrong | Fix the source document; the agent follows it | We read the transcripts with you and change it |
| Where the data lands | Inside Parsimony Chat, plus the integrations you connect | Your CRM and ERP, on your own accounts |
| How it is priced | $97 / $197 / $497 a month, 15-day free trial; additional voice minutes bill inside the app | Scoped and quoted separately |
The agent writes to Parsimony Automate, which has public monthly plans on the pricing page, or to the CRM you already have.
05 — Pricing
Voice is in every package.
Every Parsimony Chat package includes a voice agent — 1 / 1 / 5 agents — with 10 / 20 / 50 free minutes of AI voice calls to start. $97 / $197 / $497 a month, a 15-day free trial on every package, cancel inside the app. Additional voice minutes bill inside Parsimony Chat.
| Package | Price | Voice agents | Free voice min | Chat agents | Messages / mo |
|---|---|---|---|---|---|
| Kick-Off | $97/mo | 1 | 10 | 1 | 100 |
| Growth PlanMost popular | $197/mo | 1 | 20 | 5 | 1,000 |
| Agency | $497/mo | 5 | 50 | 20 | 10,000 |
Full comparison and FAQ on the pricing page. Custom integrations, ERP-connected agents, and white-label at scale are larger deployments, scoped separately.
Start the trial
Sign up, upload the documents the agent should know, forward the line, and hear it take a call before the 15 days are up.
No credit card required
Or call +1 (307) 284-5523. A person answers, Mon–Fri.
06 — Questions
What people ask before they buy.
- 01
Can I keep my existing phone number?
Yes. The usual setup forwards your existing line to the agent, so you keep the number and your carrier. If you prefer, we can port the number or add a new one for a campaign. Porting takes longer than forwarding; we give you the timeline before you commit.
- 02
Does it work with the phone system I already have?
In most cases. If your system can forward calls to another number, conditionally or always, the agent can sit behind it and answer what you send it: overflow, after hours, or everything. Tell us what you run and we confirm it before you commit.
- 03
How is the price worked out?
A voice agent is included in every Parsimony Chat package: 1 on Kick-Off ($97 a month) and Growth ($197), 5 on Agency ($497), with 10, 20, and 50 free minutes of AI voice calls. Every package starts with a 15-day free trial; additional voice minutes bill inside Parsimony Chat. Larger deployments with custom integrations are scoped separately. Cloud ERP is the one Parsimony product still quoted to the job.
- 04
Can it answer in Spanish or other languages?
The agent can be configured for languages other than English. For a scoped deployment each language is a script we write and test, so tell us which ones you need and how callers should be routed; we confirm the list in writing rather than promising a number.
- 05
What does it do when it cannot answer?
It says so, and it follows the rule you wrote for that case: take a message and create a follow-up task, transfer to a named person, or offer a callback slot. It does not guess. Every unanswered question shows up in the transcript so the script can be improved.
- 06
Can a caller reach a human?
Yes. Callers can ask for a person at any point, and you set the conditions for an automatic transfer, such as an urgent issue or a high-value lead. The transfer carries the context the agent has already gathered.
- 07
Do I get recordings and transcripts?
Every call produces a transcript and a summary written to your CRM. Recording is your choice and depends on the consent rules where you operate; we configure the announcement if you turn it on.
- 08
How long does it take to go live?
Self-serve, the same day you sign up: upload your documents, test the agent during the trial, forward the line. A scoped deployment is typically weeks, not quarters; the script and integrations are the work, and we give you a dated plan in writing.
Pricing
Voice is in every package.
Start the 15-day free trial.
A voice agent is included in every Parsimony Chat package — 1 / 1 / 5 agents with 10 / 20 / 50 free minutes — at $97 / $197 / $497 a month with a 15-day free trial, no credit card required. Additional voice minutes bill inside Parsimony Chat; larger deployments are scoped separately.
- 01Quoted
Cloud ERP
Managed ERPNext on Frappe Cloud. Quoted to the job; the $999 operations analysis is the fixed-price first step.
- 02$97 / $197 / $497 a month · self-serve
Parsimony Chat — AI chat and voice agents
Chat on your site, voice on your phone line, trained on what you upload. 15-day free trial. No credit card required.
- 03$57 / $199 / $497 a month · self-serve
Automate
CRM, funnels, two-way text, workflows, and websites on one login.