Need a “hand up”?

We are committed to helping you to get the most out of our systems. Check out the resources below,
And if you still have questions, please contact us..



Every Parsimony system comes with an updated copy of the Parsimony Manual. The manual is located under the “Help” drop down in the top right hand corner.

Community Discussion Board

Join us on Discuss to get help and help each other.


Click on our FAQ page to look for answer to the most frequent questions

“How To” Videos

There is a growing library of videos on our YouTube Channel


Create a Support Issue

Current customers can create a Support Issue by emailing [email protected]. Please try to give a clear explanation and include error messages and screenshots if possible.

We will respond as quickly as possible and promise a reply within 24 hours.

Schedule a Call (Demonstration / Pre-sale)

Prospective customers can schedule a Demonstration and Q&A Zoom call by asking [email protected] for a demonstration appointment.

Upgrade/Downgrade/Cancel Service

Customers can change or cancel their service on our Account Update page. If you face challenges please don't hesitate to contact [email protected].